This page was automatically generated as a starting template only. It does not constitute legal advice. Review and update all policies with a qualified professional before accepting orders.
FAQs for orders, shipping, returns & products
Orders are typically processed and packed within 1–2 business days. After dispatch, delivery time depends on your location and the courier route. You’ll receive a shipping confirmation email as soon as your order leaves our facility.
If something isn’t right, you can start a return or refund request through our Returns page. Items must be unworn, unwashed, and returned in original condition with packaging. For full eligibility rules and timelines, please review our Refund and Returns Policy.
Once your order ships, we’ll email you a confirmation with a tracking link. If you created an account, you can also check the latest status in your order history. Tracking may take a little time to update after the first scan.
We currently ship to selected regions based on carrier availability. If international shipping is available for your address, you’ll see the options and cost at checkout. If you don’t see your country listed, contact us and we’ll confirm what’s possible.
Contact us as soon as possible with your order number and clear photos of the item and packaging. Our support team will review the issue and guide you through the fastest resolution, including a replacement or next steps based on availability.
Still have a question?
Send us a quick message and our team will reply as soon as possible. For faster help, include your order number and a few details about the issue.
